O2 will be closing down one of it major services used by thousands of people across the UK in the coming months.

The major mobile provider discontinued its Pay As You Go (PAYG) Mobile Broadband and iPad SIMs back in August.

Despite customers being unable to buy a new PAYG Mobile Broadband or iPad SIM, existing customers have been still been able to use the ones that had purchased previously.

However, this is about to change.

UK high street shops that no longer exist

O2 to scrap PAYG Mobile Broadband and iPad SIMs

O2 has now informed customers who currently use the PAYG Mobile Broadband and/or iPad SIMs that they will be closing down the service fully from January 31, 2025, according to ISPreview.

An O2 spokesperson, speaking to The Sun, said: "On January 31, we are removing our PAYG Mobile Broadband and iPad services, which have not been available for new customers since August.

"We have recently written to the small proportion of customers who will be impacted by this change and they can contact us directly should they require any further information or support."

In an email to customers, obtained by ISPreview, O2 outlined a number of key dates for PAYG Data or iPad SIM users to remember:

  • December 17 - Customer account management portal will close
  • January 31 - O2 will close all Pay As You Go Mobile Broadband and iPad SIM services

The service will be available to use up until January 31.

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O2, in the email, added: "As you are a Pay As You Go customer, you’re able to leave your service at any time with no Early Termination Charges."

If you want to claim a refund for any unused data on your account, you’ll need to call O2 customer services on 0344 8090222.

Customers who wish to stay with the O2 network will need to switch to pay monthly data SIM plans.